I ordered some lighting gel and made the extra purchase for guaranteed next day delivery. The following day, when nothing had arrived I sent an email inquiring where my item was, I had received no postal tracking reference. I was notified that the item had be sent to the wrong address and would be with me after the weekend. Clearly I needed the item before then, hence the next day delivery extra purchase. I sent an email back saying it would be no use to me if it arrived after the weekend and they should arrange collection of the item. Nothing happened. After repeated emails, nothing happened. Clearly this company doesn't value new customers. I will not use them again. Clearly their competitive prices come at a cost.
